If the situation appears to be an emergency, call 999.
There are a number of ways to book an appointment with our practice, whether that be online or through a telephone call. You can book an appointment using SystmOnline, or send us a message through our eConsult system regarding your issue, and we will contact to you depending on the help we can offer.
We aim to answer all eConsult enquiries by 6:30PM the following working day. A standard Doctors appointment is for 15 minutes. To ensure the doctor can give you adequate medical care/advice, please only present with one problem at your appointment.
We have availabilty for booking appointments for the next day, however these are reserved for strictly urgent matters that cannot wait under the routine waiting list.
More information about your appointments and booking by phone:
- To book or cancel an appointment by phone, call 01243 869000.
- Please cancel your appointment if you are unable to attend.
- Children under 14 must be accompanied by an adult.
- Please make a seperate appointment for each family member attending.
Our aim is to book an appointment for you to see a doctor or nurse practitioner on the day you want to be seen. We will do our very best to book you with the doctor of your choice but this may not always be possible.
Reception staff are now able to offer patients pre-bookable appointments one month in advance. We ask that our patients take a flexible approach to booking in advance as we cannot guarantee that the doctor of your choice will be available or have a free appointment on the day you request.
If you experience difficulty making an appointment, please explain the problem to the Receptionists and they will do their very best to help you.
In addition to our routine booked appointments we also have the Same Day Clinic which runs daily Monday to Friday from 0830 to 1100 and 1500 to 1730. There is no need to telephone for an appointment but you should meet the criteria specified. Please refer to the Same Day Clinic page for further details.
Surgery Times/Extended Hours
Our surgery is open from Monday to Friday 8.00 am to 6.30 pm.
We also offer appointments at 7.30 am, one evening a week from 6.00 pm until 7.45 pm and one Saturday morning a month from 8.30 am to 9.45 am. These appointments are primarily for patients who are unable to make normal surgery times, either because they work out of the area or because of other commitments.
Home Visits
Home visit information goes here…
Out of Hours
OOH information goes here…
The NHS App
Do more with the NHS App
Download the NHS App to book appointments, order repeat prescriptions, cancel appointments and access a range of other healthcare services.
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Online Services
Prescriptions & Appointments
Login to SystmOnline to book or cancel appointments with a GP, order prescriptions and access information you may need.
Login to Online Services Register for Online Services